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Category Archives: Branding

Should You Be Doing Social Media Marketing?

Should You Be Doing Social Media Marketing?

Social Media Marketing? If you own a business and are not involved with social media marketing, you are missing out on many opportunities. Sites like Facebook, Instagram, and Twitter are where the world is hanging out. That includes your customers! One basic marketing principle that will never change is you need to be where your market is. If they’re on the social sites and you’re not, then they’re not seeing your message. There are several benefits to doing social media marketing: branding, building credibility and supporting existing customers while reaching new prospects. Let’s discuss those three major benefits in more depth as they are so crucial to your business. Continue Reading

History of the First 25 Years of the Virtual Assistant Industry

The Virtual Assistant Industry has a rich but little-known history of pioneering individuals and organizations that saw opportunity in the work-at-home arena to develop and grow businesses that could support and sustain families. This infographic recognizes and shares the story of the industry’s first 25-years. It acknowledges the many women and men who walked the walk… Continue Reading

5 reasons unhappy customers lose trust and how to make them happy

5 reasons unhappy customers lose trust and how to make them happy

One of the biggest concerns business owners have is satisfying unhappy customers when they’ve made a mistake. Sometimes, the buyer may say, “it’s okay, no big deal”. In other cases, there are legitimate reasons unhappy customers lose trust in your ability to provide the services/benefits you were hired for.  Continue Reading

How to Exceed Expectations with Superior Customer Service

How to Exceed Expectations with Superior Customer Service

How do you to exceed expectations with superior customer service and make your business stand out from competitors? To be effective, customer service must excel in every part of the business. From the moment the customer thinks of purchasing to the final delivery of the product/service. Providing exceptional customer service is more than keeping customers… Continue Reading