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Category Archives: Videos

Monday Burning Question #3 – 5 Reasons to Hire a Social Media Manager

Can you name 5 reasons to hire a social media manager? To develop the plan. Respond to customer service requests. Create unique, compelling content. Monitor and analyze campaign results. Gain free time to focus on duties you enjoy. Call to Action List more reasons to hire a social media manager below. if you need help… Continue Reading

2017 Smart Goals

Have you Identified your 2017 SMART goals and objectives? Answer this MONDAY BURNING QUESTION below. When asked what is the 2017 goal of your business, many entrepreneurs say, “Get more business”. Yet, “get more business” is a vague response. It’s an “unfocused” one, that, in my opinion, means you haven’t set any goals. You are… Continue Reading

5 reasons unhappy customers lose trust and how to make them happy

5 reasons unhappy customers lose trust and how to make them happy

One of the biggest concerns business owners have is satisfying unhappy customers when they’ve made a mistake. Sometimes, the buyer may say, “it’s okay, no big deal”. In other cases, there are legitimate reasons unhappy customers lose trust in your ability to provide the services/benefits you were hired for.  Continue Reading

How to Exceed Expectations with Superior Customer Service

How to Exceed Expectations with Superior Customer Service

How do you to exceed expectations with superior customer service and make your business stand out from competitors? To be effective, customer service must excel in every part of the business. From the moment the customer thinks of purchasing to the final delivery of the product/service. Providing exceptional customer service is more than keeping customers… Continue Reading