Complete Site Map of The 24 Hour Secretary
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• Sharon Williams - CEO, MVA, PREVA, author and coach. Sharon leads a team of global virtual assistants, providing services 24/7.
  • Brand Promise - Identity of The 24 Hour Secretary
     Description of company identity and brand promise to clients.
• About Us - Leadership team consisting of internationally-located full practice, expert Virtual Assistants.
• Frequently Asked Questions - FAQ responses to traditional questions about working with a Virtual Assistant.
• Request for Quote - RFQ form for quick response to services requests.
• Privacy Policy - Safeguarding visitors confidential information is very important. Company policy and process is explained in detail here.

Business Services Directory

• Realtor Support Services - Trained and certified real estate virtual assistants providing superior Realtor® support related services ranging from marketing assistance to transaction coordination and more for busy real estate professionals.
• Secretarial Services Support - Offsite, corporate-trained executive administrative support team partnering with busy executives, professionals and their overwhelmed assistants.
• Virtual Assistant Services - Virtual Assistants offering internet-based support services ranging from back office support to account management and customer relations support services, all just a telephone call away.
• Transcription Services
  • Medical Transcription Services - Experienced, trained medical transcription team providing all specialties, hospital and clinic transcription. Capable of transcribing 1-800 calls, state-of-the-art ASP, cassette and digital recordings.
    • HIPAA Compliant - Company in conformity with latest HIPAA standards and laws.
    • Quality Assurance - Stringent Q&A requirements exceed industry standards. All transcriptionists and editors are required to pass proficiency exams and participate in continuing education courses.
  • Legal Transcription Services - Accurate and timely transcription provided by experienced legal transcriptions team. Capable of transcribing 1-800 calls, cassette recordings, digital files, CDs and handwritten documents.
  • Business Transcription Services - Traditional business, focus group and investigation transcription services provided by corporate experience professional transcriptionists.
  • Digital Dictation Services - Enhanced state-of-the-art technology, ASP, FTP and file upload capabilities providing convenient transfer and receipt of digital recordings.
    • Dictation-Transcription Industries - Examples of businesses that utilize transcription services.

Media - Publications Directory

• News Room - Media-related information about Sharon Williams and The 24 Hour Secretary including published articles, media kit, press releases, etc.
• Published Article Directory - Directory of articles written by Sharon Williams covering topics from smart business tips and practices to the benefits of working with virtual assistants.
   
  • Change Prospects to Customers with B.I.A.S. Marketing
    Four fundamental marketing elements, when implemented properly, create a marketing strategy that attracts prospects and gains loyal customers.
  • Branding - Keeping the Promise
    Your company brand is more than just a slogan or logo. Discover the forgotten elements that make your company memorable.
  • 10 Tips for a Stress Free Vacation
    When planning our long deserved vacation, we sometimes overlook the small items that keep the business running smoothly while away.
  • Getting the Most Bang from a Networking Event - Part 1
    Ever thought about hosting your own networking event and promoting your business at the same time? Part 1 of this series describes the nuts and bolts of planning a networking event.
  • Getting the Most Bang from a Networking Event - Part 2
    Step-by-step tips on how to benefit from attending a networking event and meeting your ideal client.
  • 8 Tips to Increase Clients through E-Publishing
    Quick tips to help win clients by creating e-publications that generate leads, increase exposure, profits and recognition.
  • 9 Steps on the Road to Success
    Business strategies for new entrepreneurs.
  • 17 Ways to Reduce Handling Paperwork
    Simple steps to reduce handling paperwork and increase productivity.

  Working with a Virtual Assistant

  • I Wish I Had Time
    How working with a Virtual Assistant can create time for family, friends, and the ability to concentrate on profit-making responsibilities associated with your business.
  • Who is Your Virtual Assistant
    Case study describing the reasons why and benefits of working with a Virtual Assistant.
  • We Live and Breathe this Stuff
    With the advent of new internet-based technologies, it is very easy for entrepreneurs and Virtual Assistants to work together. Description of several technology tools and how they are used to enhance communication between the Virtual Assistant and client.

  From the Trenches Inspirational Articles

  • A Few Thoughts about Success
    Success is defined by the boundaries you, as an individual, establish. Don't let others define your success.
  • Everything Ain't Free
    Not all free advice is good advice. Consider all the elements, the source, and conduct your own research — or be willing to face the consequences.

  Press Releases

  • November 1, 2007
    24 Hour Secretary™ Celebrates 'Coming of Age' and 18 Years of Supporting Local and Virtual Clients!
  • March 31, 2007
    Podcast & Blog Hopping VA Promotes Industry during 45 Day Tour
  • February 6, 2007
    A Virtual Solution for Business Growth, Stability and Profitability
  • May 21, 2006
    The 24 Hour Secretary Honored as First Thomas Leonard International Virtual Assistant of Distinction Award Winner
  • May 18, 2006
    Advocacy Group Launches International Virtual Assistants Day
    Industry Shines Light on Growing African American Membership
  • May 16, 2006
    Visionary launches International Virtual Assistants Day
  • May 15, 2006
    Industry Leader Shares Media and Branding Tips at First International Online Virtual Assistants Convention
  • April 18, 2006
    Advocacy Group Launches First Online VA Convention
    Celebration Coincides with International Virtual Assistants Day
  • January 14, 2006
    First Ever Virtual Teleconference Tells Women How to Skyrocket Their Business & Career via the Internet
  • January 4, 2006
    The 24 Hour Secretary Introduces Global Premier Virtual Alliance Program that WOW Business Owners

• Small Business Marketing Strategies Blog - Series of informative materials on topics ranging from marketing and business start-up to management and virtual office support services.
• In the News
  • Council prexy hopefuls debate (pdf)
  • Virtual assistants look to raise real-world profile
  • The Good Girls: Sometimes employees worth not realized until they're gone
  • Relief from Afar
  • Governor Erlich Asked Tough Questions (pdf)
  • Office Work Moves Out of the Office
  • Virtually Yours (pdf)
  • Starting a Virtual Assistance Business (pdf)
  • 20 Years from Now, You May Not Recognize Your Current Job
  • New Report Studies Virtual Assistant Industry
  • They're on the job 24 hours a day
  • With this Master Virtual Assistant you have a Whole Team Working for You
  • Interviews with WAHMS - Sharon Williams - Virtual Assistant
  • VA Spotlight - Sharon Williams - The 24 Hour Secretary
  • Featuring The 24 Hour Secretary Fantastic Marketing Program (pdf)
  • Firm helps out day or night
• Press Kit
  Bio, President (pdf)
  Brand Promise to our Customers (pdf)
• Polls
• Online Bookstore - Publications to help business owners and entrepreneurs grow and promote their businesses.